Planning Ahead or Do You Need Services Immediately?
If you’re here planning ahead for future services, please complete our online form where you’ll be asked a series of basic questions about you and your pet. We’ll be in touch shortly thereafter to schedule your initial Meet & Greet and then setup your online account.
NEED SERVICES IMMEDIATELY
No time for forms because you are faced with an unexpected need for our services?
Give us a call!
This service is for pet owners needing services within three (3) days of your call or within two weeks for overnight and holiday pet sitting. We will confirm if we have a sitter available for your request and setup your online account.
A PET PROFILE
please complete before your Meet & Greet
Once your form requesting new services is sent, we’ll be in touch asking that you complete an online profile for your pet. This ensures that we are able to care for your pet the best way possible and that we are able to get in touch with you quickly should we need to. Since your pets can’t talk, we rely on pet owners to speak for them through this profile.
What Info Do We Ask For in Your Pet’s Profile?
Details about your pet’s daily routine
(where their food is kept and how much they are usually fed, behavioral concerns or medical needs)
Emergency phone numbers
(your cell, if you won’t be home – the number to your hotel, friends, family, etc.)
Vet and/or specialist information
Determine how you will give access to your home
(For instance, with 2 copies of tested keys, use of a lockbox, entrance using a security system code, etc.)
AGREEMENTS, FORMS & PAYMENT
SIGN ON THE DOTTED LINE
Before our Meet & Greet we’ll e-mail you two documents. A Service Agreement and a Veterinarian release form for your signatures. Please return these to us before our meeting. Once we receive your requested dates of service, we will review your request and arrange to collect payment accordingly. Payment is required in advance of services as shown here:
- One week in advance for daily/vacation visits
- Two weeks for overnight and holiday services
- On the 15th of each month for dog walking services
Once You Become a TLC Client:
Once your pet’s profile has been received and our agreements have been signed, we are proud to consider you and your pet TLC clients! Our existing clients can easily request services using the button below to log into their accounts.
INITIAL MEET & GREET
We like to get to know you and your pet! We will schedule an initial Meet & Greet with you both.
Here’s what you can expect during this initial consultation:
1) Allow the sitter to become familiar with your pets and home
2) Review of your home, pet, vet, and emergency contact information
3) Provide us with your preferred way to access to your home